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Welcome to Surpass Support

Library Sidekick Extends Google Chrome

The free Surpass Library Sidekick helps your patrons discover resources in your library as they use Google. When patrons search with Google, related resources from your library, such as books, e-books, DVDs, Blu-ray discs appear in an unobtrusive sidebar alongside their Google results. Watch the video for a quick demonstration.

Library Sidekick is a new benefit of your Surpass Support subscription at no additional cost. In requires only Surpass Safari Web Edition or Safari on Surpass Hosting Service.

How to get Library Sidekick

Library Sidekick is an extension to the Google Chrome web browser. If you don't already have Chrome, you can get it here. Once you have Chrome, you can install Library Sidekick using this link. Watch the video to see how easy it is to install and use Library Sidekick.

If you can't find your library in Library Sidekick, contact Surpass Support so that we can update your library's address on our servers..


Surpass GoCirc Mobile Circulation Now Available

Introducing Surpass GoCirc, your library's "handheld circulation desk" for iPads, Android tablets, and other mobile devices. Watch the short video for a quick demonstration of Surpass GoCirc.

GoCirc frees you from the shackles of your circulation desk, allowing you to check out, check in, renew, and review patron status from just about anywhere.

GoCirc works on iPads, Android tablets, Chromebooks, Surface tablets, and even phones. In fact, it works on just about any device with a modern web browser. It also works great as a dedicated circulation station on Macs or PCs where your staff or volunteers perform basic circulation tasks but do not need access to other areas of Surpass Central.

How to Get GoCirc

GoCirc is free with your active Surpass Support subscription. It requires only that you have Surpass Central and a Site License.

For Surpass Hosting Service clients, you already have everything you need for GoCirc. Contact Surpass Support for your GoCirc URL.

For users with Surpass installed locally, you can download GoCirc from http://surpasssupport.com/Software. It is installed on your library's web server and can be installed alongside your Safari Web Edition. See Surpass GoCirc Installation and Configuration for full instructions.

GoCirc is super easy to use. Check out the GoCirc User's Guide to see how.


Find Your Library on GoSurpass.com

GoSurpass.com is a quick and easy way to find your library's Surpass Safari online catalog without having to remember a long web address. Watch the video for a quick demonstration.

GoSurpass is a new benefit of your Surpass Support subscription at no additional cost. In requires only Surpass Safari Web Edition or Safari on Surpass Hosting Service.

There is nothing to install; you can use GoSurpass today! Just point your browser to GoSurpass.com. If you can't find your library on GoSurpass, contact Surpass Support. We might need to update your library's address on our servers..

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Telephone

1-888-313-7678 North America
+1-407-909-1696 International
407-909-1815 Fax

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Mailing Address

Surpass Support
200 E Lake Sue Ave
Winter Park, FL 32789-5759
USA

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