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Welcome to Surpass Support

Surpass GoCirc Mobile Circulation

Introducing Surpass GoCirc, your library's "handheld circulation desk" for iPads, Android tablets, and other mobile devices.

GoCirc frees you from the shackles of your circulation desk, allowing you to check out, check in, renew, and review patron status from just about anywhere.

GoCirc works on iPads, Android tablets, Chromebooks, Surface tablets, and even phones. In fact, it works on just about any device with a modern web browser. It also works great as a dedicated circulation station on Macs or PCs where your staff or volunteers perform basic circulation tasks but do not need access to other areas of Surpass Central.

How to Get GoCirc

GoCirc will be generally available this spring but we are looking for beta testers today. If you're interested, please let us know by contacting Surpass Support.

GoCirc is free with your active Surpass Support subscription. It requires only that you have Surpass Central and a Site License.

For Surpass Hosting Service clients, you already have everything you need for GoCirc. For others, you'll install the GoCirc service on your library's web server. It can be installed alongside your Safari Web Edition.


Narrow Search Results in Safari

The new Narrow Results feature in Safari 8 helps your patrons focus in on the titles that interest them most without having to use complex search filters.

Here's an example: This patron did a simple search for "Africa" and got a list of 58 titles. Quite a few! To the left of the results is a break down of those titles by various facets such as material type, reading level, year published, subject, and more.

Narrow Search Results


Focus In

Videos about Africa sound interesting to her and she sees that there were nine of those in her search, so she clicks "Video" to narrow the focus to just the videos.

Narrow Search Results


Focus In Some More

The list focuses in on just the videos and a new summary is shown for just the videos. She sees in the subjects that are two videos about African art and clicks there to see just those.

Narrow Search Results


How to Set Up

The Narrow Search Results feature is enabled by default and takes the place of Safari's Search Filters, which had to be applied before you searched and were not nearly as intuitive or powerful. If you like, though, you can re-enable the classic Search Filters back on in Safari's Setup.

Under "Narrow Search Results" on Safari's Setup page (available to you when you're logged into Safari as an administrator), you can control which facets of search results are presented to the patron.

Narrow Search Results


How to Get It?

Safari is a part of Surpass 8, which is available for download the from SurpassSupport.com. Select "Your Software" from the top menu. Licensed Surpass Central users with an active Surpass Support subscription will be able to download the update here at no cost as a part of their subscription. Surpass Hosting Service users will be updated automatically and do not need to take any action.

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Contact Surpass Support

Telephone

1-888-313-7678 North America
+1-407-909-1696 International
407-909-1815 Fax

Web Chat

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Mailing Address

Surpass Support
200 E Lake Sue Ave
Winter Park, FL 32789-5759
USA

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